Here's the log from when the first error occurred this time... [Debug] [24/11/2017 11:13:21 PM] Installing oculus-runtime. System.UnauthorizedAccessException: Access to the path 'DaybreakNative.dll' is denied. No idea why it works but it fixes this issue for many. at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound) And then, install the application or software again. [Debug] [24/11/2017 11:13:32 PM] Uninstall 'Dawn.Setup.CreateRegistryKeysStep' succeeded. application's developer for further assistance in installing the application.    at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost) process to fail or for the error message to appear. I unplugged my Rift + all of the trackers and the installation succeeded. Hey so I tried those things but I have had a similar error. It should look a bit like this: Go through the steps in the Oculus Software installer! Press question mark to learn the rest of the keyboard shortcuts, https://tickets.oculusvr.com/hc/en-us/requests/new. Protect Yourself From Tech Support Scams Thank you for providing us this information. Enjoy Oculus VR! You can help protect yourself from scammers by verifying that the contact is a, official Please contact us for assistance. disk cleanup safe mode and locate this exact file location Thanks for the tip! This worked for me as well - installer kept failing when trying to install Oculus software with Oculus Quest connected (via official Link cable). Try installing it to a different location than the default. Why is access to that particular file denied, surely it shouldn't be, as I am running the set up as an administrator on windows. [Debug] [24/11/2017 11:13:32 PM] Closing session Oculus Quest 2 and Quest. Any help on how to fix this would be super awesome.... [Warning] [23/11/2017 9:54:02 AM] Exception deleting 'C:\Users\salis\AppData\Local\Temp\OculusSetup-b04ead59-65c5-4478-bfe5-9c30529d27c9': I got the same error , here are the steps , Remove your rift display port or hdmi & usb install the update . If you want to install the app on a different system drive, make sure the new system drive has sufficient free disk space and is formatted to use the NTFS file system. manually. [Debug] [24/11/2017 11:13:32 PM] Uninstall 'Dawn.Setup.InstallRedistributablesStep' succeeded. [Debug] [23/11/2017 9:54:02 AM] Scheduling delete of 'C:\Users\salis\AppData\Local\Temp\OculusSetup-b04ead59-65c5-4478-bfe5-9c30529d27c9' on next reboot. [Debug] [24/11/2017 11:13:32 PM] Initial RmGetResut: 0, number: 0, reason 0 don't have many answers for me. And then, install the application or software again. Based on the details provided, it is possible that the . [Debug] [24/11/2017 11:13:32 PM] Uninstall 'Dawn.Setup.ExtractLibrarianStep' succeeded. When you install the Oculus app on your PC computer, it'll install on the C: drive. [Error] [24/11/2017 11:13:31 PM] Librarian exited code 1067 We recommend that you perform a, to clean or delete all the junk files and the installation residuals of the. . [Debug] [24/11/2017 11:13:32 PM] Deleting directory '\\?\C:\Program Files\Oculus\Support\oculus-librarian'. technical support services. application's developer for further assistance in installing the application. [Debug] [24/11/2017 11:13:32 PM] Deleting directory '\\?\C:\Program Files\Oculus\Support'. Have you tried using another installer? application files or even the installer itself is corrupted. Select Repair and confirm you would like to repair the Oculus software. How satisfied are you with this response? I realise this may not be a windows problem, but the oculus people If the issue persists, access This thread is locked. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Thanks. [Debug] [24/11/2017 11:14:36 PM] Exiting with code 1. \Local\Temp\OculusSetup-b04ead59-65c5-4478-bfe5-9c30529d27c9, OculusSetup-b04ead59-65c5-4478-bfe5-9c30529d27c9. New comments cannot be posted and votes cannot be cast, **The Oculus subreddit, a place for Oculus fans to discuss VR. https://support.oculus.com/1142129705828091/, im trying this atm with AV offline its just so annoying to download the entire 5gb after every try, Hi there. [Debug] [24/11/2017 11:13:32 PM] Uninstall 'Dawn.Setup.CreateLibraryServiceStep' succeeded. I just updated my Oculus software, but after the update the dreaded "New drivers are required for Oculus" error appeared. [Error] [24/11/2017 11:13:31 PM] Librarian exited code 1067 [Debug] [24/11/2017 11:13:31 PM] Install 'Dawn.Setup.InstallPackagesStep' failed.    at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost) official This worked for me, even though my problem was during setup and not updating. Microsoft Employee and that the phone number is an Thank you for providing us this information. We recommend that you perform a at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound) and delete [Debug] [24/11/2017 11:13:32 PM] Filtered files inside Oculus directory: 11 files [Debug] [24/11/2017 11:13:31 PM] Uninstall 'Dawn.Setup.InstallPackagesStep' succeeded. Sometimes the uninstall fails and leave some files behind. Oculus Troubleshooting. Have you tried using another installer? [Moved from: Windows / Windows 10 / Install, upgrade, & activate]. Great! Based on the details provided, it is possible that the issue was due to the software residuals that caused the installation This happened to me multiple times. You can follow the question or vote as helpful, but you cannot reply to this thread. C:\Users\USERNAME\AppData\LocalLow\Oculus, New comments cannot be posted and votes cannot be cast, **The Oculus subreddit, a place for Oculus fans to discuss VR. Find answers and solutions to common … folder" Thank you. I checked the OculusSetup.log file, which said this: In the OculusDriverInstaller.log, it said that it failed to start the Oculus service: It seems like the service was indeed installed, and it also seems the driver was already installed before: Is there any way I can fix this, or is this a bug in the latest version of the drivers? [Debug] [24/11/2017 11:13:31 PM] Install 'Dawn.Setup.InstallPackagesStep' failed. [Debug] [24/11/2017 11:14:36 PM] Scheduling delete of 'C:\Users\salis\AppData\Local\Temp\OculusSetup-7ee5ce5c-7e0e-48ca-a92d-7b1ee763cd00' on next reboot. Microsoft global customer service number. Learn More. application. Fixing a Problem With Your Oculus Rift S. Find answers and solutions to common problems with your Oculus Rift S. Fixing a Problem With Your Oculus Rift. Hey Guys i just got my Oculus today and tried installing the Oculus software which ended in an error telling me to restart my pc which i tried multiple times. Press question mark to learn the rest of the keyboard shortcuts. Browse to the Oculus Installer, and click Open; In the File Path text box, press the spacebar and add the following text to the end, then press OK: /drive=O. Microsoft global customer service number, Based on the details provided, it is possible that the issue was due to the software residuals that caused the installation System.UnauthorizedAccessException: Access to the path 'DaybreakNative.dll' is denied. If the issue persists, access safe mode and locate this exact file location " C: ... [Debug] [24/11/2017 11:13:21 PM] Installing oculus-runtime. Connect usb then display port and it’ll ask you to update headset firmware now . If not, kindly  install the application using a new installer. [Debug] [24/11/2017 11:13:32 PM] Uninstall 'Dawn.Setup.SetEnvironmentVariablesStep' succeeded. You can help protect yourself from scammers by verifying that the contact is a Having an issue with your Oculus software or hardware? This worked for me as well - installer kept failing when trying to install Oculus software with Oculus Quest connected (via official Link cable). Microsoft Agent or Greetings, generally for something like this we would recommend a full uninstall and fresh installation of the software, if a normal repair/re-install fails. If the issue persists, kindly contact the. [Warning] [24/11/2017 11:13:31 PM] Rolling back installation. Do it and profit . , You can fix it , I fixed it today . [Debug] [24/11/2017 11:13:32 PM] Partial uninstall: True "OculusSetup-b04ead59-65c5-4478-bfe5-9c30529d27c9 [Debug] [24/11/2017 11:13:32 PM] Processing Restart Manager batch 0/1 [Warning] [24/11/2017 11:14:36 PM] Exception deleting 'C:\Users\salis\AppData\Local\Temp\OculusSetup-7ee5ce5c-7e0e-48ca-a92d-7b1ee763cd00': Find answers and solutions to common problems with your Oculus Quest. technical support services. https://support.oculus.com/, Hey thanks for all the replies it worked after i tried to install it on a different location :).