At the presentation, Shannon was one of the worse sales person that me and my husband has ever met. I thought we were going to receive a free dining gift card. be very careful if you win a "voucher" from this company. Review #1023833 is a subjective opinion of poster. We received a 2 day promotional award to Hawaii in January. Review #981388 is a subjective opinion of poster. Attended a Timeshare presentation and was given a "free" vacation. While we may be in the travel business, it may be more accurate to say that we are really in the customer service business. This has made our Los Angeles based travel agency the leader in the promotional travel industry. All rights reserved. AVOID AVOID AVOID!!! Played the game with deposits and taxes made time off now a month before the trip told that the normal 5 hr flight will take 20 plus hours with two layover and get there by midnight the first night, and we are booked for a standard room away from any beaches and to upgrade was $350 per person!?!?! We are proud to say we now provide travel services to 100,000 passengers annually. Please recommend, Followed all their directions waited through their seminar got the vouchers haven’t been able to contact any company online or over the phone about these vouchers the website seems fake just nothing happens thinking of calling a small claims lawyer to see what he can get me. Now, I am waiting to see what happens with the trip that includes travel. Funny. 1st time for a party of 4 159.00 per person after you just paid 240.00 for taxes remind you this is supposed to be a free trip. Traveler Photos & Reviews See What Our Past Travelers Have To Say Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. I asked where the travel agency was located and didn’t get an answer but was told we could go to their website Casablancaexpress.com. Who We Are Helping millions make lasting memories for nearly 40 years has made our Los Angeles based travel agency the leader in the promotional travel industry. Hello I have trip coming up do you know anyone how actually got what they had promised?? 00 and booked our own airfare out of our own pocket. She hates her job and the people she has to talk to. She is rude, doesn’t listen, and hangs up in your face when you challenge her ignorance. Casablanca Express humbly began in 1980 starting out as a tour bus operator providing mid-week trips to Las Vegas, Lake Tahoe and Reno. Were promised two free show tickets at Planet Hollywood. we were told no additional costs (3 times we asked this question) and that the travel agent would explain in details. I turned these offers down. Tickets were not honored and they asked for $72/person to upgrade for some comedy show.. what?were promised two buffet dinner at the Stratosphere.. we got Nothing.. still i took my wife there and the dinner was not worth $21.99+tax almost $50/two.. promised $200 GIFT card, we got $200 coupon card. Review #1136885 is a subjective opinion of poster. Growing rapidly during the early 80’s we eventually owned 35 buses, traveling excited vacationers from Los Angeles to destinations all over California and Nevada. Casablanca. so I think the two should have been compatible.) I am going to report them to the Better Business Bureau. Amazing Destinations For Memories That Last A Lifetime Casablanca Express Travel For Less With Casablanca Express Reviews See what our customers are saying about us! It's just a waste of time. we called and asked if we could get the trip extended and if it would cost anything to extend the trip. This has made our Los Angeles based travel agency the leader in the promotional travel industry. Was promised a $200 dollar gift card and it was $200 dollars worth of coupons. Terrible. SCAM!!! They put you in the cheapest hotel you pay a deposit for taxes. Then the 2nd time they try for 390.00 then a 3rd time a flat out 100.00. Our affiliation with industry organizations include The American Resort Development Association (ARDA), The American Society of Travel Agents (ASTA), The International Airlines Travel Agent Network (IATAN), and The Cruise Lines International Association (CLIA). I do not believe that I am going to receive it. Lesson learned: If any company, especially Casablanca Express, offers you a "free" trip to Hawaii, Disneyland, Vegas, etc., kindly say, "No, thank you. Casablanca Express Is The Preferred Travel Agency For Companies That Require Fulfillment Services For A Variety Of Travel Packages. Casablanca Express has been helping millions make lasting memories for nearly 40 years. absolutely true same thing happen to me too Beth is extremely unprofessional and so rude. Business Services. Review #1060332 is a subjective opinion of poster. Casablanca Express - Required deposit cost more than the fare! As an industry leader, we work with all types of companies across various industries servicing a broad spectrum of travel needs used for consumer based promotions. the travel agent told us that extension is an upgrade (in dollars) that would be in addition to the monies already sent. Then we were supposed to be given a free $50 dine card each for Darden restaurants..well, they did not have that either so they were supposed to credit my credit card $100 as we had booked with friends that attended the time share presentation and were supposed to receive the same reward. Now I see what it means for the TERM FREE. ***. Terrible. Casablanca Express travels to a variety of destinations including Orlando, Las Vegas, Hawaii, San Francisco, Catalina, Lake Tahoe, San Diego, Mexico and many more. my friend submitted her own activity reimbursement. (it was a holiday inn express and we were guaranteed a Howard Johnson type. But you can kiss my @$$ for free!" Shady...Yeah, after a quick google search I found this site. This is a complete Hoax. Guess what - the price of the upgrade is equal to the amount you would spend booking directly with United and Booking.com. We are the preferred travel agency for companies that require fulfillment services for a variety of travel packages. Pissed Consumer © 2020 All I do not believe that I am going to get the trip that they promised. 6/24/2019 Previous review. Click here for Business Services If you want to stress out and lose time of your life and end up at junky place like the Palace Hotel.. take their deal. We are renowned for our commitment to customer satisfaction. Cool. Join our email newsletter. Review #972808 is a subjective opinion of poster. We are the preferred travel agency for companies that require fulfillment services for a variety of travel packages. Copyright © 2020 Casablanca Express. AVOID AVOID AVOID!!!